
- Step 1: Install USB Drivers. Find the appropriate drivers for your device. You will need this for your computer to recognize your device properly.
- Suggest you to check for the latest USB and Chipset drivers for your device from device manufacturer website. You can search them using your device model number. Most probably this will fix the issue. If you don't find the latest drivers, then try installing legacy drivers (I.e. Windows 7 or Windows 8.1) to see if they make any difference.
- The device does not have a device driver: When a device driver for a device is not available, Device Manager displays the device as Unknown Device and puts it in the Other devices branch. This is very common with universal serial bus (USB) and Institute of Electrical and Electronics Engineering (IEEE) 1394 composite devices.
- Page 17 USB 2.0 port or network connection PCL-enabled (increases printing speed with the suitable driver) MHW 0010 – DK 1696 Version 001 – custo med GmbH 2 Cardiac Rehabilitation hardware, custo guard (custo cardio concept) page 17.
Custom Windows Device Driver Development
Adaptability: USB 3.0 connectivity makes the TotalExam 3 a true plug-and-play general examination camera, with the ability to be easily used with laptops, tablets as well as examination stations. Intuitive Design: A pivoting head, intuitive button locations and improved ergonomics makes it easier to capture hard to reach images.
Thesycon has provided custom Windows driver development services since 1998; the founders of Thesycon have worked in this area since 1994. Based on those many years of experience we offer development services to customers who want to outsource specific tasks of their product development. Thesycon specializes in device driver design and in specific bus technologies such as USB, FireWire and PCI. Clients can contract Thesycon to create a complete PC and device connectivity solution.
We place a high priority on software quality and good customer support. Our software works reliably in real-world conditions and is maintainable and extensible. As many of our customers work in the area of industrial, medical and automotive applications, we always focus on robustness and efficiency.
Windows System Architecture and Windows Internals
Members of the Thesycon development team have a deep understanding of the internal architecture of the Windows operating system, specifically the kernel. We have written kernel-mode software since the days of Windows 95 and Windows NT. We are familiar with many of the components included in current Windows releases and know all concepts and standards related to driver development very well.

Windows Kernel-Mode Device Drivers
At Thesycon, we have a strong background in hardware. We know devices and combine this knowledge with our deep familiarity with the internals of the Windows operating system to create reliable and efficient device drivers. Thesycon has successfully completed numerous Windows device driver projects, including for USB and FireWire devices, or sophisticated, high-speed PCI/PCI Express DMA devices. We have great experience in creating complex kernel-mode drivers such as bus drivers, filter drivers, network drivers and software-only drivers. We maintain an internal framework which allows us to create reliable and WDM-compliant drivers very quickly.
Win32 Multithreaded Application and Service Programming
Our developers are very familiar with Windows multithreading and I/O concepts. We are able to design robust and efficient Windows applications or services that handle I/O tasks using dedicated threads. A defensive programming style and compliance with documentation ensure that reliable and maintainable code is produced. Our huge experience with Win32-level multi-threaded software development results from countless projects where we successfully created services, applications, utilities, DLLs and other components.

Multimedia and Professional Audio
We are familiar with all current Windows multimedia technologies such as DirectX/DirectShow, BDA and kernel streaming (KS) drivers. Past projects have demanded that we also create audio device drivers for professional use. We have the necessary skills to create reliable WDM audio/MIDI and ASIO drivers with low-latency requirements. Many USB professional audio devices currently available in the market are equipped with Windows drivers created by Thesycon.
Bus Technologies
Thesycon has worked with USB and IEEE 1394 technologies since they became available on the market. We know the technologies very well and have helped many customers to integrate a USB or 1394 interface into their product. Our developers are familiar with both the PC side and the embedded device side of a bus connection. Of course, we are also accustomed to work with other standard buses such as PCI, CardBus, PCI Express and with network communication technologies such as Ethernet, W-LAN, TCP/IP, etc.
Other Operating Systems
Thesycon have also gained experience with other operating systems, in particular Windows CE and Windows Mobile, Linux and Mac OS X. On those systems, we have successfully created PCI, USB and audio drivers, for instance. In past projects we have developed concepts and strategies to implement device driver functionality in an abstract, operating system independent way. So Windows and other operating systems can be supported with one driver architecture and one code base.
Customers can benefit from Thesycon’s expertise at any stage of product development, from early design discussions to deployment and maintenance. We can handle a complete task, for example all the software needed for PC interfacing, on a pre-quoted fixed cost basis. We will design, implement and test the software and provide support during integration, so customers can benefit from our know-how and reduce project risks.


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Thesycon follows a customer-first support policy - customers' needs are put ahead of our own internal product development. Customers' requirements, for example to meet critical project deadlines, are always highest priority for us.
Customer support is done by the developer who wrote the code. During a project, customers are directly in touch with the developer(s). This ensures that correct answers and solution approaches can be provided quickly.
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